Terms & Conditions for Flora's Touch

Welcome to Flora's Touch! These Terms and Conditions govern your use of our online platform and the services provided by Flora's Touch. By accessing or using our service, you agree to be bound by these terms. If you disagree with any part of the terms, then you may not access our services.

1. Services Offered

Flora's Touch specializes in a range of floral and horticultural services, including bespoke floral arrangements, event floristry, plant consultation and interior landscaping, garden design, flower subscription services, botanical art installations, and the propagation and cultivation of rare floral species. All services are subject to availability and our specific project agreements.

2. Use of Our Online Platform

Our online platform is provided for your personal, non-commercial use to explore our services, view our portfolio, and make inquiries. You agree not to use our site for any unlawful purpose or in any way that could damage, disable, or impair the site.

3. Orders and Payments for Services

When placing an order for bespoke floral arrangements, garden design, or other services, you agree to provide accurate and complete information. All prices for services are subject to change without prior notice, though we endeavor to communicate all costs clearly before agreement. Payment terms will be outlined in your individual service agreement or invoice.

4. Cancellations and Refunds

Cancellation policies vary depending on the service. For bespoke arrangements and event floristry, specific cancellation terms will be detailed in your service agreement. Generally, deposits for significant projects are non-refundable. For flower subscriptions, cancellations typically require a notice period, which will be specified upon subscription. Please contact us directly to discuss specific cancellation and refund queries.

5. Intellectual Property

All content on this online platform, including botanical art installations, design concepts, text, graphics, logos, and images, is the intellectual property of Flora's Touch or its content suppliers and is protected by international copyright laws. Unauthorized use, reproduction, or distribution of this content is strictly prohibited.

6. Disclaimer of Warranties

Our services are provided "as is" and "as available" without any warranties, express or implied. Flora's Touch does not warrant that our online platform will be uninterrupted, error-free, or free of viruses or other harmful components. While we strive for excellence in our floral and horticultural services, the nature of natural materials means slight variations may occur.

7. Limitation of Liability

To the fullest extent permitted by applicable law, Flora's Touch shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your access to or use of or inability to access or use our online platform; (b) any conduct or content of any third party on our online platform; (c) any content obtained from our online platform.

8. Indemnification

You agree to indemnify and hold harmless Flora's Touch and its employees, agents, and affiliates from any claims, damages, liabilities, costs, and expenses (including reasonable attorney's fees) arising from your use of our services or your breach of these Terms and Conditions.

9. Governing Law

These Terms shall be governed and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law provisions.

10. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. Your continued use of our services after any such changes constitutes your acceptance of the new Terms and Conditions.

11. Contact Us

If you have any questions about these Terms and Conditions, please contact us: